Job Description
Sales Associate - PT
MarketSource is currently searching for a part-time Sales Associate to work within our partner, Target Mobile. This is a part-time position, designed to increase sales and revenue of wireless products and services through direct selling within our partners national retail locations.
Responsibilities:
Sales:
- Driving sales productivity and customer satisfaction withinTarget Mobileretail locations on various Wireless products, accessories and services to customers
- Engaging in side-by-side selling with retail associates
- Growing theTarget Mobileswireless division sales performance and other key metrics through sales, training and marketing promotions
- Developing and managing in-store promotions, and coordinating with appropriate personnel
- Implementing and managing wireless sales events in retail locations
- Positioning Clients value, including but not limited to:
- Creating product and brand awareness for various wireless products
- Communicating competitive knowledge and advantages of various wireless carriers products and services
- CommunicatingTarget Mobilebenefits compared to competition
- Effectively communicating various wireless carriers plans, features, products and services to customers
- Creating first-rate customer experiences
- Supporting select retail outlets in assigned geographical territory
Training and Coaching:
- Providing Client product and service, including but not limited to
- Providing customer service consultation within Target Mobile locations
- Ensuring that retailers associates are trusted wireless experts of all wireless carriers products and services
- Coaching for content and skill improvement to the retail store management and sales associates
- Providing positive reinforcement and adult learning techniques to promote learning and skill improvement
- Providing general coaching to sales associates to sell/demonstrate wireless products and services to potential customers
- Maintaining sound knowledge of multiple carriers wireless products and services
- Attending requested training sessions and conference calls
- Reviewing new product and service offerings from Client
Relationship Development:
- Establishing and managing critical relationships within Target Mobile
- Developing and managing positive business relationships with retail store management and employees
- Consulting with store managers in their development of detailed monthly business plans for each assigned location, seeking consensus on monthly Client goals, including but not limited to:
- Managing and tracking progress against plan
- Communicating progress and opportunities with store managers and Client leadership
- Meeting regularly with store management including site visits
- Serving as a point-of-contact for business consultation
- Serving as a point of escalation for questions or issues including individual customer issues
Merchandising:
- Partnering with store managers, ensuring correct product mix and quantities, including but not limited to:
- Ensuring proper merchandising at locations, including product placement, maintenance, and brand compliance
- Increasing visibility of wireless carriers products and services
- Restocking merchandise as needed and allowed
- Working with in-store personnel.
Management:
- Participating in retail partners weekly sales meeting, including but not limited to:
- Providing regular reports to sales leadership
- Participating in and completing required sales training
General:
- Representing Target Mobile and MarketSource in a professional manner at all times
Requirements:
- 1-2 years training, sales, account management or related experience
- Excellent communication skills
- Knowledge of wireless industry preferred
- Proven record as leader, organizer, and/or teacher
- Flexibility to work weekends
- Proven self starter
- Ability to take complex technology to simplified consumer value proposition
Physical Job Requirements:
- Bending, stooping, reaching, twisting, lifting, pushing, pulling and moving items
- Requires the ability to move around the store and maneuver merchandise when necessary
- Walking and Standing
- Requires moving around the store to assist Customers
- Identifying and reading reports
- Requires recognizing, identifying and using products and necessary reports
Job Requirements
Country: USA, State: South Carolina, City: Spartanburg, Company: MarketSource.
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