Manager Trainee or CSR at Gaffney

Job Description

About Us

J&J Management Service currently operates 60 privately owned consumer lending stores specializing in short term cash advances with locations in Alabama, Georgia, South Carolina and Tennessee. Each store operates under small loan license issued by the State. Our organization continues its planned expansion of locations in these targeted markets of the Southeastern U.S. as opportunities are developed and identified.

We are currently seeking Manager Trainee or Customer Service Representative for our locations in the Greater Spartanburg Area (Downtown, Boiling Springs, Gaffney, Greer and Union).

 

Job Description

Customer Service Representatives are responsible for the successful daily operation of their office as directed by the Office Manager. Duties include but are not limited to:

Customer Service

Telephone Collections

Processing Credit Applications

Maintaining Customer Account Records

Loan Closing & Payment Processing

Cash Drawer Accuracy & Security

Customer Mail & Telephone Solicitation

Outside Marketing

Daily Banking Activities

General Office & Administrative Duties

 

Manager Trainees, after demonstrating competency at the duties of a CSR, will be trained to assume the effective responsibilities of an Office Manager. Typically, a one to two year period of training and development is a reasonable expectation prior to promotion. Advancement depends upon the individuals demonstrated desire, performance and capabilities in conjunction with the companys available opportunities.

Experience & Compensation 

The highly qualified applicant would have previous experience in consumer lending, financial services, or a similar retail customer service industry. He or she will have a background in staff training and leadership positions, retail sales with quality customer service, consumer collections and releations, business development and retention, financial transactions and record keeping. All ambitious and self-starters with a great personality and strong people skills will be seriously considered. Telephone skills required.

Customer Service Representative: no experience is required, however experience with consumer collections or financial services is preferred. Customer Service Representatives earn up to $10 per hour depending on experience and ability, and are eligible for monthly production incentives up to $1,200.

Manager Trainees: one or more years previous full-time work experience in customer service, retail, financial, hospitality or other service driven industry with staff training or leadership position experience.  Manager Trainees earn up to $12 per hour depending on experience and ability, also with monthly production incentives up to $1,200.

Job Requirements

Job Requirements and Qualifications

In addition to the desired experience already listed, employees should have a valid drivers license and a reliable personal vehicle.

A drug test and background check are performed on all employees.

Employees must be able to work during business hours or as scheduled.

Business hours are generally Monday through Friday, 9 am to 6 pm, but additional work scheduled beyond regular business hours may be required to meet business goals.

Key Words: Consumer Finance, Consumer Lending, Loan Company, Cash Loans, Credit, Creditor, Payday Loan, Deferred Presentment, Check Advance, Check Cashing, Title Loan, Title Pawn, Rent to Own, RTO, Collections, Collector, Telemarketing, Leasing, Retail Sales, Customer Service, Cashier, Office Manager, Management.

Country: USA, State: South Carolina, City: Gaffney, Company: J&J Management Service, Inc..