Customer Service Representative Call Center at GREENVILLE

Job Description

Contemporary Staffing Solutions is seeking a dynamic Customer Service Representative for an exciting opportunity with one of our valued clients. We have built our credibility on professionalism, ethics and reliability through a commitment to matching quality candidates with the right career opportunities. The Customer Service Rep is responsible for handling inbound and outbound calls efficiently, professionally and with a courteous, friendly manner in a call center environment. We are looking for a positive individual with call center experience and excellent communication skills.

Job Responsibilities

As a Customer Service Representative you will provide high quality, customer driven service through proactively identifying and addressing customer requests by fielding a large volume of incoming calls.

Additional responsibilities:

• Establishing customer rapport
• Handling general inquiries
• Undertaking data preparation appropriately and administrative tasks as needed
• Interacting daily with a diverse group of people
• Handling multiple tasks, prioritizing workload, planning, and organizing

Job Requirements

The ideal Customer Service Rep will have exceptional listening skills and conflict resolution abilities. We are looking for a proactive individual that thrives in a fast paced environment under pressure.

Additional requirements:

• Flexibility for all hours (evenings included) and weekends
• 1-3 years of customer service and CALL CENTER experience
• Outstanding telephone personality
• High School Diploma or equivalent
• Excellent written and verbal communication skills
• Strong problem-solving abilities
• Ability to effectively prioritize & execute tasks in a high-pressure environment
• Strong attention to detail & documentation skills

Country: USA, State: South Carolina, City: GREENVILLE, Company: Contemporary Staffing Solutions.