Project Coordinator at Charleston

Job Description

Classification: Customer Service

Compensation: $11.00 to $13.00 per hour

OfficeTeam is currently hiring for a Project Coordinator. A Project Coordinator is a critical part of CreateSpaces mission to deliver timely, accurate and professional service to a specialized group of creative members. In a fun and fast-paced environment, this position requires heavy phone and e-mail communication with customers, utilizing a wide variety of software tools to navigate customer accounts, research and review policies, and identify and communicate effective solutions. The Project Coordinator will work within a team environment as well as communicate internally with other departments. Primary ObjectivesProvide members with a personalized creative experience Work intimately with members and coordinate the entire lifecycle of their projects Provide stellar customer satisfaction at all times Partnering with Publishing teams to ensure that members enrolled in the proper service package Working internally with other departments to ensure that a quality product is delivered in a timely manner Using a wide variety of software systems to navigate customer accounts and proactively monitoring accounts to anticipate problems before they occur Meeting all performance and quality metrics Initiating process improvement projects within the department and driving them through to completion

Job Requirements

Basic Qualifications Associates Degree 2+ years customer service experience Experience working with high-volume processes Working knowledge of Microsoft Office Applications Ability to work weekends and overtime as required Authorized to work in the US without sponsorshipPreferred Qualifications Bachelors degree preferred Aptitude to quickly learn new systems and software Ability to multi-task & prioritize, with strong organizational and follow-up skills Excellent oral and written communication skills

OfficeTeam is the worlds leader in quickly matching skilled administrative professionals with temporary and temporary-to-full-time jobs. We offer job opportunities ranging from executive and administrative assistants to customer service representatives, receptionists and general office support. Our staffing managers connect with more than 100,000 hiring managers in North America every single week. In addition to free job search services, we provide access to free online skills training and a competitive benefits and compensation package. Our parent company, Robert Half, once again was listed on FORTUNE magazines list of Worlds Most Admired Companies. (March 18, 2013). OfficeTeam is an Equal Opportunity Employer. Apply for this job now or contact us today at 1.800.804.8367 for additional information. All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Country: USA, State: South Carolina, City: Charleston, Company: OfficeTeam.