Air Ticketing Specialist at GREENVILLE

Job Description

A leading travel company is seeking experienced Customer Service and Travel Professionals to provide our clients’ superior service through inbound phone calls and live chat at our Contact Center located in Greenville.

 

The ideal candidates for this position would be self-motivated and work well in a team environment.  We are looking for individuals that have a positive outlook, confidence and the ability to multi-task to resolve customer issues and assist with travel inquiries and general information.

 

Paid training is provided.

 

Job Requirements:

Proficient in Microsoft Office and navigating the internet
Excellent typing, written and verbal skills
A minimum of two years customer service experience in a call center setting and / or the travel industry
Bi-lingual a plus but not required
Flexibility in scheduling that may include nights or weekends

 

We are also seeking experienced Travel Agents to service our customers through the use 3 GDS systems, proprietary booking tools, vendor bookings, and preferred vendors.  Additional job requirements to those listed above include:

 
A minimum 3 - 5 years in the travel industry having worked on Flexibility in scheduling that will include nights, weekends and holidays is a must.
Extensive knowledge of airline rules, exchange processes and fare rule interpretation
Proficiency with at least 2 GDS systems -Worldspan, Sabre or Amadeus is a plus

 

Recent graduates with a degree in travel or hospitality are encouraged to apply.

 

We offer competitive salaries commensurate with experience. Benefits include (but are not limited to) medical, dental, vision and life insurance.

Job Requirements

We are also seeking experienced Travel Agents to service our customers through the use 3 GDS systems, proprietary booking tools, vendor bookings, and preferred vendors.  Additional job requirements to those listed above include:

 

A minimum 3 - 5 years in the travel industry having worked on Flexibility in scheduling that will include nights, weekends and holidays is a must.
Extensive knowledge of airline rules, exchange processes and fare rule interpretation
Proficiency with at least 2 GDS systems -Worldspan, Sabre or Amadeus is a plus

 

Recent graduates with a degree in travel or hospitality are encouraged to apply.

 

We offer competitive salaries commensurate with experience. Benefits include (but are not limited to) medical, dental, vision and life insurance.

Country: USA, State: South Carolina, City: GREENVILLE, Company: Rovia.