Shift Leader - Greenville-Spartenburg Int'l Airport at GREENVILLE

Job Description

Contact: Job Summary: If you enjoy working in a fastpaced, funpaced environment that is challenging and allows you to apply your personality and skills in a variety of ways, becoming a Shift Leader for a Dunkin Donuts franchiseee is a great career choice. Our team is committed to making our guests day by serving them a great product, a smile, and maybe even a joke or two. Everyone on our team, from our franchisee to our manager to our crew member, we work together and take pride in doing a good job. If you are ready to roll up your sleeves and lead a winning team, this is the right opportunity for you.Job Responsibilities:ProfitabililtyDrive sales through effective execution of restaurant standards and marketing initiatives.Follow processes to control labor costs, food costs, and cash on your shift.Ensure the safety and security of team and guests through focus on preventative maintenance and cleanliness. Operations Excellence for Guest Satisfaction Hold guests as highest priority and role models exceptional guest service.Promote an environment where there is a sense of urgency to satisfy guests. Ensure Brand standards and systems are executed on their shift.Team EnvironmentPromote a team environment through respect, coaching, feedback, and recognition.Support the training of crew members.Hold themselves and team accountable for responsibilities on their shift.Competencies Include:Guest Focusanticipate and understand guests needs and exceed their expectations.Passion for Resultsset compelling targets and deliver on commitments.Problem Solving and Decision Makingidentify and analyze problems, explore various alternatives and use sound business judgement to take decisive action.Building Effective Teamsget the right people in the right places, enable them to make decisions and celebrate success as a team. Conflict Managementuse interpersonaa skills to confront tough issues and resolve disagreements constructively. Core values:HonestyTransparencyHumilityIntegrity Respectfulness Fairness Responsibility

Job Requirements

 
Country: USA, State: South Carolina, City: GREENVILLE, Company: Hudson Group.