Operations Analyst at Columbia

Job Description

Operations Analyst

This is agreat 12 month contractopportunity with a leader in the insurance industry.It is located in Columbia, SC.

Columbia, SC, ranked as one of CNNs Money magazines "Best Places to Live" and Forbes Best place for Business and Careers!

Wed love to hear from you to tell you more about our industry leading benefits, as well as the team that will be dedicated to helping you achieve your career goals from start to finish!

*Please Note: Only U.S. Citizens, Green Card, and EAD will be considered. Corp to Corp will not be considered.*How will you contribute?

You will be responsible for analyzing data on an Access database and different telephony systems.
How will you spend your time during the day?
30% - Evaluates existing procedures and processes to make recommendations for improvement. Monitors reports to assess the impact of performance on key measures. Provides reports and/or analyses of internal performance metric for various projects as well as for individual performance against those metrics.

20% - Assists in the implementation and maintenance of systems or processes to include testing. May manage and relay the purpose, scope, and status of each implementation to management.

20% - Develops and maintains written procedures within departmental and organizational standards. May document and streamline automated procedures into end-user training material.

10% - Conducts workflow and process audits of staff and reference materials as needed. Works with staff and manager to research and document errors, progress, performance or other metrics to assess efficiency. Provides training for new employees and ongoing training as workflow efficiencies are revised.

10% - Generates data to prepare reports and maintain databases and/or requests reports on specific statistics in order to analyze trends. Maintains area reports. Quality check records affecting accuracy of reports by researching and testing processes and methods.

10% - Maintains close contact with management to provide updates on any issue/projects. Completes special projects and informs management of any trends or changes in statistical reports. May serve as liaison between the department and other internal/external groups
What do you need to know to perform this role?

• Advanced Access experience
• Maintain and update databases

Skills Requirements:
Bachelors Degree OR Extra 4 years of project management, data analysis, business planning, or related experience
Data Analysis or related operations experience (Required 2 years)
Strong communication, project management and organizational skills (Required)
Advanced Access Experience (Required)

Work Hours:
8:00-4:30PM and overtime is required when applicable.
APPLY TODAY AND LEARN MORE ABOUT OUR INDUSTRY LEADING BENEFITS!As a professional seeking a position, you will have aModulant Team that includes a Talent Sourcing Specialist, Senior Recruiter, and Client Manager all dedicated to understanding your individual career goals.Modulant saves you time by thoroughly understanding technical skills, as well as personality fit.We have deep client relationships that translate to the best opportunities for leading IT and Engineering professionals. YourModulant Team will take the time to understand your needs thoroughly and only present your profile with permission. We represent you and act as your exclusive agent throughout the process. Before you work with a recruiter who is looking to just fill jobs consider having an entire Team dedicated to your pursuit of career growth and advancement.Modulant builds winning teams and YOU deserve only the best representation! If youre a top IT or Engineering Professional.

Job Requirements

 
Country: USA, State: South Carolina, City: Columbia, Company: Team TRG.