BANQUET SERVER at Mount Pleasant

Job Description

• Serves menu items to guests in a prompt and courteous manner and according to the banquet event order; times the service of courses to correspond with the dining pace of the guests.
• Performs pre- and post-shift side work; set-up, condiments, etc.
• Clears table after service. Removes trays of dirty dishes, silverware and glassware to kitchen for cleaning.
• Clears room at end of banquet of all props and centerpieces and properly returns to storage.
• Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction.
• Provides a professional image at all times through appearance and dress.
• Follows company policies and procedures.

Note: Other duties as assigned by supervisor or management

Job Requirements

Education/Experience:

• Basic reading, writing and math. Understands and comprehends English. Food service experience with general knowledge of banquet operations.

Certification and/or License Requirement:

• Alcohol awareness certification and/or food service permit as required by local or state government agency.

Skills:

• Customer service.
• Interpersonal communications.

Working Conditions:

• Will be required to work nights, weekends and holidays.
• Will be required to work in fast paced environment.
• May be asked to work overtime.

Physical/Cognitive Activities:

• While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. The employee is occasionally required to smell.
• The major responsibility in this position is to provide prompt and courteous service to banquet guests, therefore a significant portion of the time is spent speaking, listening, walking, standing and carrying.
• The vast majority of time is spent servicing menu items, whether it is a plated dinner or buffet, and is typically done while standing up and walking.
• Communication skills are used a significant amount of time when talking with guests or staff and when given instructions.
• Carrying, lifting and pushing items of up to 75 pounds (i.e. plates, utensils, trays, tables, carts) occurs frequently.
• Reading abilities are used frequently when reviewing event orders.
• Reasoning, problem solving and organizational abilities are used often.

Country: USA, State: South Carolina, City: Mount Pleasant, Company: Independently Owned & Operated Holiday Inn.