Field Service Technician

 Hartness, a leader in the fields of world-class machinery manufacturing, packaging line design, engineering services, robotic and warehousing automation, and sustainable package development is currently looking for a Field Service Technician. 

• Installation, service, repair, and maintenance of Hartness robotic systems in the field.
• Troubleshoot, identify root causes, and solve operational issues surrounding Hartness robotic systems at customer locations.
• Train personnel on proper setup, operation, maintenance, and repair of Hartness robotic systems.
• Perform extensive mechanical and electrical modifications including PLC program modifications.
• Travel extensively both domestically and internationally – 90% travel.
• Build strong customer relationships to help achieve the highest levels of customer satisfaction.

    Requirements

• AAS in Electronics, Industrial Technology, Electrical Technology, or Mechanical Technology highly desired.
• Minimum 2 years experience in robotic systems maintenance.
• Strong Electrical background (some formal training required).
• Strong PLC background with programming experience in Allen Bradley’s.
• Solid knowledge of mechanical, electrical, and pneumatic components and their interaction.
• Strong communication skills, both written and oral.
• Demonstrated Customer Service skills and ability to work independently at customer facilities.
• Proficient in reading, interpreting and editing electrical/pneumatic schematics and diagrams.
• Experience in Robotic Material Handling and Packaging applications a plus.
• Works well within a team environment.
• Familiarity with common Microsoft office programs including spreadsheets, email, and documents.

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Country: USA, State: South Carolina, City: GREENVILLE, Company: Hartness International.