Business Systems Analyst Support

Business Systems Analyst SupportResponsibilities to include:Provide high quality and timely IS customer support to our End Users in relation to SAP Sales and Distribution and Customer Service functions. In addition Service Management experience is desirable but not essential.Provide timely and accurate analysis, interpretation and resolution of problems and projects in SAP in order to support business processes.Working closely with end users to resolve day-to-day problems including providing training, configuration port and data correction (according to the SAC template.)Managing and/or executing ‘Small Project’ work to enhance the current template according to prioritized business requests. This may include requirements gathering, writing supporting documentation for configuration, testing and training, and may include Integration and Regression Testing and End User Training.Identifying and assisting with Business Process Improvement opportunities.Maintenance/monitoring of IS tools used for Support including Remedy and Project Management etc. Requires some travel (10%) to support, project and team activities. During the first 12 months travel will be up to 15% in order to receive adequate training / knowledge transfer. Also, some out-of-hours conference calls and support activities are required.
EXPERIENCE High degree of proficiency with SAP ECC configuration and functional experience.3+ years experience working with SAP ECC.Support user training.Excellent communication / investigativeHave excellent problem solving skills and be results oriented.Possess 2-3 years of practical experience working withSAPSD.Experience using full life cycle project management methodology. EDUCATION/TRAININGCollege degree in Computer Science, Engineering, Accounting or related field Skills:SAP ECC Configuration and Functional Experience SAP ECC Primary in Sales and Distribution and Service Management 
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Country: USA, State: South Carolina, City: Duncan, Company: ISES, Inc..